BENEFITS

Do More With Less

A solution that is metrics driven and not report driven. PreciseMetrics is focused solely on getting the information you want, the way you want. We only provide data on specific business defined metrics that need to be tracked - we are not in the business of providing 100 different reports in various templates.

Reliable Consistent Data

Base your business decisions on trends derived from accurate consistent data. The first step in PreciseMetrics is to evaluate your sources of data like your raw logs and ensure that these sources capture all the data you require and as accurately as possible.PreciseMetrics allows you to take action on data rather than dialogue over inconsistencies in data.

Flexible, Customizable, Configurable

PreciseMetrics is not a solution that dictates how to measure your data. There are no trappings in pre defined KPIs or report templates. Everything can be customized from business specific log writing, KPI definition to report templating. PreciseMetrics doesn't stop with being a vendor of a solution we come with the experience of understanding customer behaviour and modeling analysis systems for businesses to use this insight.

Granular Level Data

A solution that tracks at each customer level and auto generates patterns that helps target each customer uniquely.

THE SOLUTION

With PreciseMetrics, we bring onboard a suite of tools and experience to mine the data collected across multiple channels - your website, mobile app, voice of the customer programs, social media, operational databases etc. We use the PreciseMetrics technology to deliver some of the following:

Web/Mobile Experience Analytics

Business specific navigation path analysis that provides insights to optimize site/app design and delivery. Benefit from custom data capture and metrics definition.

Voice of the Customer Analytics

Makes better sense of unstructured data such as emails, feedback forms, support system database etc by running them through sentiment analysis and other predictive modeling techniques to identify key problem areas.

Customer Behaviour Analytics

Crunch data at each customer level, discover engagement patterns and bucket them under various customer segments. Use this insight for Upsell / Cross sell opportunities.

Delivered As A Managed Service

PreciseMetrics is a solution that is delivered as a managed service with pay-as-you-go model. We prefer delivering the solution on top of cloud platforms. This frees us from worrying about infrastructure and enabling us to focus on getting the best out of your customer data.